Privacy Policy

For the purpose of providing you with our services, we may disclose the information to the providers of the services making up your holiday arrangements (service providers).

In order for you to travel overseas, it may be mandatory (as requested government authorities) to disclose your information for immigration, security and anti-terrorism purposes, or any other purposes which they determine appropriate. Even if not mandatory, we may exercise our discretion to assist where appropriate.

We may need to disclose our customer list including any personal information relating to you to a third party who acquires or attempts to acquire all or substantially all of the asset/ stock in our company or our website

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

CANCELLATION POLICY

If, for any reason, you decide to cancel your confirmed bookings, your credit card will be credited with the appropriate amount as per the cancellation policy below:
If you cancel within 45 days prior to any booking, a cancellation fee will be charged, and this amount cannot be credited to any other booking. Notice of cancellation must be made in writing either directly to Petra Jordan Tours or through your Travel Agent. The following scale of charges will apply when a cancellation occurs for any booked service:
“Number of days prior to a booking and cancellation fees as a percentage of total price”
45 – 22 days:  30%
21 – 8 days:    50%
7 -1 day:        100%
Petra Jordan Attractions reserves the right to cancel or re-schedule any tour departure in accordance with operating requirements or circumstances beyond its control. Petra Jordan Attractions is not responsible for any other travel arrangements affected due to our cancellations

 

Refunds

A refund will normally be made to the same account and using the same method used for the original payment and processed within 2 weeks after cancellation is made.

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